Inora is dedicated to transforming retail and e-commerce experiences through a customer-centric approach, seamless omni-channel experiences, and innovative solutions. Our focus on winning loyalty, cost-effective service delivery, and the importance of customer support ensures a comprehensive strategy for enhancing customer satisfaction and brand loyalty.

Customer-Centric Approach

Refreshing Journeys: Inora is committed to creating refreshing and rewarding journeys for retail and e-commerce customers.

Brand Loyalty : Our goal is to determine better engagement and foster brand loyalty by delivering effortless and consistent experiences.

Empowering Businesses through Digital Enablement

Inora is dedicated to empowering businesses through transformative operations, reimagining customer experiences, maximizing value, smarter business operations, better connectivity for growth, and forward-looking solutions. Our focus on customer-centric modernization, innovation, and technology integration ensures businesses can thrive in the dynamic digital landscape.

Digital Environment for Brand Support

Chatbots for Self-Service: Inora creates a digital environment to deliver fast and accurate support to brands, leveraging chatbots for self-service.

Robotic Process Automation (RPA):Implementation of RPA enhances process efficiencies, ensuring seamless operations.

Retail Data Analytics: Application of retail data analytics enriches customer engagement, providing actionable insights.

Digital Service Offerings

Social Media Management: Inora offers strategic social media management services to enhance brand presence and customer engagement.

Conversational Automation (Chatbots/Voicebots): Implementing conversational automation, including chatbots and voicebots, for efficient and automated customer interactions.

Intelligent Video Analytics: Employing intelligent video analytics for enhanced security, customer insights, and operational efficiency.

Omni-Channel CRM: A holistic approach to customer relationship management across multiple channels for seamless and consistent interactions.

Mobile Shopping for Online and In-Store

Integrating New Technologies: Inora facilitates the integration of innovative shopper and employee technologies with existing commerce platforms.

Agile Toolset and Microservice Architecture: Leverages an agile toolset, API platform, and microservice architecture for a flexible and scalable solution.